Refrigerators
trash
compactors
freezers & ice
makers
washers &
dryers
ovens &
ranges
microwaves
DISHWASHERS
DISPOSALS
SERVICING ALL MAJOR BRANDS & ALL
HOUSEHOLD APPLIANCES
contact us:
suttonappliancerepair@gmail.com
(252)723-7920
AfFOrdability
We understand that you have a budget because we have one too! We are completely transparent about costs. If your repair is not cost-effective and we believe you would be best suited to replace your appliance, we will tell you before proceeding with ordering/replacing parts. If you have questions about cost, please review our “Frequently Asked Questions” below.
LOCAL
We are your neighbors! We are
located right here in Carteret
County and typically only service
Carteret County. Please use the
“Schedule Now” button to
navigate to our scheduler and
find which day Sutton Appliance
will be in your area. On occasion
we are able to move your visit
sooner. Please be sure to select
that option if you would be open
to a sooner date should it
become available.
You can always expect honest
service. Your replacement parts
will always be the
recommendation of the
manufacturer of your appliance.
We believe in quality. All repairs
made by Sutton Appliance come
with a 90-day guarantee. This
covers any parts or repairs made
by Sutton Appliance
(Note: this does not cover any
other parts or other appliances
that have not been repaired by
Sutton Appliance).
quality parts &
service
why sutton appliance?
FREQUENTLY ASKED
QUEstions
What is the cost?
The initial service call is $125.00. This covers the time to disassemble, troubleshoot/diagnose and reassemble your appliance. Sometimes the issue is quite simple and is repaired during the diagnosis. If parts are not on hand, you will be given a quote for the replacement parts & labor and asked if you wish to proceed. Please be mindful that if asked to proceed, parts are ordered at our cost. If you choose not to proceed with the repair after requesting a part, we are likely not able to return the part or will have to pay for restocking.
do you use genuine replacement parts?
Sutton Appliance utilizes a commercial appliance part supplier account. Due to this, we can always ensure discounts or a fair price on your part(s). Your part(s) will always be replaced with genuine parts or the recommendation of the manufacturer. In the event that genuine replacement parts are not available, you will always be notified.
Do you guarantee your repairs?
Yes. All repairs come with a 90-day guarantee. Sutton Appliance will return to fix it or refund you.
do you have a part for my appliance?
Sutton Appliance brings a variety of parts when performing the diagnosis. While Sutton Appliance carries many parts for many appliances, it would be impossible to carry every part for every manufacturer and every appliance. If a part is not on hand, it will be ordered and shipped in the quickest manner available.
can i order my own part and have sutton appliance install it?
Yes. However, Sutton Appliance is unable to warranty any parts that are not ordered through our supplier. We do suggest ordering from somewhere that warranties the part if you decide to order your own parts.
What is the best way to reach you?
You may call: (252)723-7920 or Email: suttonappliancerepair@gmail.com
Throughout the day I am on the job. I try to give each customer my undivided attention while on the job. If I do not answer, leave a message on my voicemail or through my receptionist service. I will try my best to get back to you as soon as possible. You may schedule online anytime.
-amanda g.
"Wes is the best! Super helpful and
knowledgeable about myriad
concerns. Wonderfully responsive to
concerns and timely with both
ordering parts and returning for
installation. Great job all around."
testimonials
-brittany c.
“This will be my go-to company for
anything needed in the future! Wes was so
helpful when my dryer started throwing
error codes and cutting out. He came out
and knew exactly what the issue was. He
didn’t try to upsell, but did exactly what
needed to be done to avoid further repairs.
Friendly staff and more than fair in pricing”
-Steve n.
“We were having a problem with water leaking from our refrigerator. Took the simple step of scheduling an appointment online. Wes Sutton arrived 15 minutes early, diagnosed our problem and corrected it in short time. He was professional, courteous and a pleasure to work with. Price was reasonable and fair. I would not hesitate to call Wes Sutton for any appliance issue in our home.”
get to know us
Wes Sutton grew up in Nash County and dedicated
10+ years of his career working as an Aerospace
Machinist with Honeywell Aerospace and locally
with The Marine Corps Air Station at Cherry Point. In
addition to his Aerospace career, he assisted
several local real estate companies with their
appliance and other various repairs over the years.
In his free time, he spent hours attending courses
and researching the latest in appliance technology.
As a husband and father of 3, he knew he wanted
the flexibility to spend more time with his family. He
decided to pursue starting his own business full-
time in 2021. With his dedication to his customers,
word spread.
Sutton Appliance Repair ensures customers
throughout Carteret County, NC, receive prompt and
reliable services at fair prices! We take pride in
providing quick response times and services without
compromising high-quality, efficient repairs,
restorations, and installations.
- For any appliance repair, Call Sutton Appliance, your
trusted neighborhood appliance company. We are here
to help!
location
Serving all residences in
Carteret County, NC
contact us
suttonappliancerepair@gmail.com
(252)723-7920